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Why didn’t the AI meet my request but still deducted credits?

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Written by Support
Updated over a month ago

In such cases, the AI has technically completed the generation process, but the result may not fully meet your expectations. This is quite common across all AI generation tools today — including chat GPT models. Sometimes, it takes multiple prompts and adjustments for the AI to better understand and deliver on your specific needs.

We are continuously improving our AI to make it more accurate and efficient in meeting user requirements. However, even with ongoing enhancements, certain complex or highly detailed scenarios may still require several rounds of refinement to achieve the desired outcome.

If your request is clear but the AI has repeatedly failed to deliver satisfactory results, we recommend using the "Ask Human " service under the "Help" button at the top of the page. Our professional team can assist you directly to modify and fine-tune your project, helping you reach your goals more efficiently and accurately.

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